Subscription and Refund Policy

Subscription Terms

1. Unique Nature

The subscription is strictly linked to a single kingdom and cannot be transferred to another kingdom or user.

The subscription becomes invalid if the owner loses access or ownership of the kingdom.

2. Termination of Validity

If the owner is no longer able to use the service (e.g., loss of ownership of the kingdom), the subscription will be automatically terminated.

3. Prolonged Inactivity

In case of inactivity for more than 14 consecutive days on the bot, we reserve the right to suspend the services.

The services will only be reactivated upon explicit request and verification of the owner's return.

Refund Policy

1. Right of Withdrawal

In accordance with applicable laws, you have a 14-day withdrawal period from the subscription date.

During this period, you can request a refund. However, the request must be accompanied by concrete proof.

Refunds will only be processed upon review and validation of the provided evidence.

2. Refund Conditions

After the 14-day withdrawal period, no refunds will be issued.

For subscriptions labeled as "life time," it is clarified that this refers strictly to the duration of the kingdom subscribing to the service, not the individual user.

3. Request Procedure

All refund requests must be submitted via our contact, including the following information:

4. Refund Deadlines

Once the request is approved, the refund will be processed within 14 days.

Bot Responsibility and Deletion Policy

1. External Factors

We are not responsible for bans, restrictions, or limitations imposed by the rules of the game or platform. These events are outside our control and are the result of third-party policies.

In such cases, we commit to resolving any issues and restoring functionality within a reasonable time frame of 24 to 48 hours.

2. Voluntary Deletion of the Bot

If the bot is voluntarily removed from your Discord server, it will be considered as a termination of the contract. We are under no obligation to reinstall the bot or reactivate the services in such cases.

Reinstallation may only occur upon explicit request and will be subject to our discretion, including potential additional conditions or fees.

By subscribing, you fully accept these terms of use and refund policy.